1xbets Privacy Policy – Your Data Is Safe With Us

1xbets (hereinafter referred to as "we", "us", or "the Platform") places the highest importance on protecting your personal data. This Privacy Policy explains how we collect your information, the purposes for which it is used, and how we keep it secure.

By using 1xbets through our website, mobile app, or any other channel, you are deemed to have accepted this Privacy Policy. If you do not agree with this policy, please discontinue using our platform.

1xbets collects the following types of information to improve your experience and meet legal obligations:

We only collect information that is necessary — we never ask for personal data we don't need.

1xbets collects your information through several methods:

• Directly Provided Information: Information you provide through the registration form, identity verification process, deposit and withdrawal forms, and when contacting support.
• Automatic Collection: When you use our site or app, cookies, log files, and web beacons automatically collect information about your device and browsing activity.
• Received from Third Parties: Necessary information may be obtained from payment processors (bKash, Nagad, Rocket) and identity verification service providers.
• Public Sources: Where necessary, information may be verified against public records or government databases.

1xbets uses your data only for specific, legitimate purposes. We never use your information beyond what is listed here:

• Account Management: Your data is used for registration, login, and account security.
• Identity Verification: To complete the KYC (Know Your Customer) process and to prevent fraud.
• Transaction Processing: To accurately process deposits, withdrawals, and bonuses.
• Service Improvement: To personalize your experience and help us improve the platform.
• Customer Support: To resolve your questions and complaints quickly and effectively.
• Legal Obligations: To comply with regulatory requirements and to prevent money laundering.
• Promotional communications: To send you information about offers and bonuses with your consent (you can opt out at any time).
• Security Assurance: To detect unauthorized account access and identify suspicious activity.

1xbets never sells your personal data or shares it with third parties for advertising purposes. However, your information may be shared in the following limited circumstances:

• Payment Processors: Necessary financial information is shared with bKash, Nagad, or other approved payment gateways to complete transactions.
• Identity Verification Services: Your information is shared with authorized verification service providers to complete the KYC process.
• Legal Authorities: We may be legally required to disclose information in response to a valid order from a court, investigative authority, or regulatory body.
• Business Transfers: In the event of a merger or sale, your data may be transferred to the new owner, but will remain subject to this policy.
• Security Partners: Limited data may be shared with trusted security partners to help prevent fraud and cyberattacks.

1xbets uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

• Essential Cookies: Required for the site's core functionality. These are used for login sessions and security verification and cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings, such as language and display options.
• Analytics Cookies: Anonymous data is collected to understand which sections of the site are most frequently used.
• Marketing Cookies: Used solely with your consent to show you relevant offers.

You can control most cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

1xbets does not retain your data longer than necessary. The retention periods for different types of data are listed below:

Once the retention period expires, data is securely deleted or anonymized.

Every member registered with 1xbets has the following rights over their personal data:

To exercise these rights support@1xbets.im– and we will do our best to respond within 30 days.

1xbets strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age verification is mandatory during the registration process.
• If we become aware that any data has been collected from a minor, it will be deleted immediately.
• Any account found to belong to a minor will be immediately suspended.

1xbets follows industry-leading technologies and processes to protect your data:

• 256-bit SSL Encryption: All data transmissions are carried out over encrypted channels, making them impossible for third parties to intercept.
• Two-Factor Authentication (2FA): The option to enable 2FA for an added layer of security on your account.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Regular security testing is conducted by independent third-party experts.
• Restricted Access: Only authorized personnel may access your data, and only for specific purposes.
• Data Backup: Backups are maintained regularly on secure, encrypted servers.

1xbets may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• Members will be notified in advance of any significant changes via email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

Make it a habit to revisit this page from time to time.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@1xbets.im
• Live Chat: Click the chat button at the bottom right of the site.
• Duration: Support is available 24/7, 7 days a week.

We typically respond to privacy-related requests within 72 hours.